Initial consultation

National and private health insurance companies usually cover the cost of an orthodontic consultation appointment. This individual appointment comprises a medical examination to determine whether treatment is necessary and which further diagnostic steps should be taken.

You will be provided with general information about orthodontic treatment options. In a detailed consultation appointment, we work together with you to develop a treatment plan and show you current treatment options.

The commencement and duration of treatment as well as any potential costs incurred will be discussed with you. Should treatment be necessary, we will make an appointment with you to create your clinical record. Children and adolescents should be accompanied by a parent.

Please bring the following documents with you:

  • Insurance card
  • X-rays and other medical records, if available
  • The medical history form we sent, completed


This involves assessing the patient's current situation.

The following records are prepared:

  • A thorough clinical examination, in which not only the teeth and jaws, but also the mucous membranes, head and body posture are examined
  • X-rays in order to assess the teeth, jaws, head and growth
  • Impressions and a mould to produce models of the jaw and document the original situation
  • Photographs of the face and teeth.

Treatment plan appointment

We conduct a thorough assessment and present you with our findings.

The following will be discussed:

  • Treatment alternatives
  • Advantages and disadvantages
  • Duration
  • Costs

We summarise this information in an individual treatment plan for you. The treatment plan contains an outline of the entire therapeutic treatment and must be submitted to your health insurance company to clarify any entitlement to help with costs by the respective health insurance company.

Should the health insurance company assume the entire costs for treatment, the patient must first pay 20% of the costs up front. This co-payment will be refunded after treatment has been successfully completed. Privately insured patients receive a cost estimate according to the German dental fee bands (GOZ) which can be submitted to the private health insurance to claim a refund.

After your insurance company has approved the treatment plan, we will agree the dates with you to begin treatment.

Active treatment phase

The active treatment begins with the first appliance. Depending on the apparatus, the appointment intervals are 4-12 weeks. During these appointments, the apparatuses are checked, adjusted or changed. Showing up to these appointments is extremely crucial for a successful course of treatment.

Stabilisation phase

After the active orthodontic treatment comes the stabilisation phase, also known as retention, to correct tooth positions. This ensures the expected treatment result and prevents the teeth from wandering back to their original position and includes different options that we discuss with you in due time. The intervals between the follow-up appointments during this phase are 8-12 weeks. Good compliance is very crucial to the treatment's success during this phase.

Final consultation

During the final consultation phase the treatment is officially declared completed. The course of treatment up to this point is shown and a final certificate is issued. This means for those insured by a national insurance company that the previously paid co-payment will be refunded by the patient's insurance company.

Depending on the situation, it is recommended to continue wearing the retainer.